Honduras Is A Hidden Gem For CX Leaders Eyeing Europe
Jul 01, 2022
Certain key elements that will define successful customer experience management in the wake of the COVID-19 pandemic are already evident. Strong English-language capacity is a must, not just for US end-users but also for those in Britain and elsewhere. Multi-city delivery will be critical as a means of balancing work volumes between sites, should a pandemic or natural disaster threaten business continuity.